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Articles tagged with: sales resistance

Objection Handling, Selling Process »

[25 Aug 2009 | No Comment | ]

Having discovered the need to identify objections and deal with them appropriately, it is also important to keep in mind that objections should not be handled aggressively. Because there are many different reasons for objections being presented, each one must be handled in its own way, on its own merit. You need to understand the nature of an objection if you wish to address it properly and with the right amount of care.
The nature of an objection is based on the fact that the buyer’s heart and his mind are …

Objection Handling, Selling Process »

[17 Aug 2009 | No Comment | ]

When it comes to selling, what, exactly, is an objection? If we can truly understand what we’re dealing with when a potential client makes an objection, then it will be easier to handle and use to our advantage in the appropriate situation.
Not all objections should be received as a negative blow to your sales presentation. In fact, with the exception of two very specific objections, most others can be dealt with effectively and are actually a positive sign that your client is showing some interest. In other words, if the …

Prospecting, Qualifying »

[30 Mar 2009 | No Comment | ]

You have arranged the meeting with your customer, and you got his attention. Next step is to secure his interest in your products or services.
Interest is usually lacking for one of two reasons — either you have not secured your customer’s attention, or your argument or selling pitch or presentation is not the best.
If you believe your argument or selling talk is failing to arouse interest, you must investigate the cause.
This could be one of the following:

Your proposition actually has no interest for the customer and for good reasons can …

Closing, Objection Handling, Selling Process »

[19 Feb 2009 | No Comment | ]

Objections to price are the most frequent of all objections. The ability to meet these successfully is a valuable asset, and efficient selling is impossible without it. It is so important that every sales manager should take special efforts to see that each member of his sales force is able to meet successfully price objections.
Price objections may be divided into three classes:

Those which are not meant by the customers from the point of view of value, but that the prices are higher than they can afford to pay. These customers …