Archive for the 'Sales Education' Category

Mar 11 2010

Did you know?

This is one of those videos, that makes you think.

Years it took to reach a market audience of 50 million:

  • Radio - 38 years
  • TV - 13 years
  • Internet - 4 years
  • iPod - 3 years
  • Facebook - 2 years

It is estimated that a week’s worth of the New York Times contains more information than a person was likely to come across in a lifetime in the 18th century (I’ve used this info in my book “Trigger events” in 2007!)

There are 31 Billion searches on Google every month. In 2006, this number was 2.7 Billion. To whom were these questions addressed B.G.? (Before Google)

So what does it all mean?

The 21st Century changes the rules of engagement. Business world is changing daily, and if you are not at least trying to keep up with the changes, you are becoming the dinosaur of sales. Read more about selling in 21st Century.

“Wanting connections, we found connections — always, everywhere, and between everything. The world exploded in a whirling network of kinships, where everything pointed to everything else, everything explained everything else …” - Foucault’s Pendulum, Umberto Eco, 1988 (My favourite author!)

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Feb 16 2010

Sealed With a Kiss (The Art of Closing)

You are there to assist people in finding the right solution to their problem. Your expert advice is given in an informed and informative way. You need to listen well to what the client’s needs and desires are before you can even attempt to sell her a solution. And it must be the best solution for her particular problem. Therefore, the art of closing sales is not the process of persuading people to make decisions, but the art of making decisions with which people agree.

The beauty of closing the deal in sales is that this actually does resolve problems. Sadly, when we refer to “closing the deal” in sex, this usually just creates more problems. If the final agreement did not end simultaneously, there’s a massive issue. If your pitch was anything less than perfect and sustained, then there’s a problem!

Every time you manage to close a sales deal, you feel great about having discovered the best solution and having resolved the client’s problem. You have that guaranteed satisfaction after every close.

Part of your sales job is to continually reassure your customer that she is making the right decision by purchasing. If you leave her hanging long enough, there will be time for doubt to creep in. Don’t allow that to happen. You are her support during the dealings and discussions and you need to remind her of that by being her ongoing source of reassurance. A failure to close the deal comes from an inadequate performance in other areas. If you let your game slip at any point in the sales process, you have potentially endangered the success of the deal.

When closing the deal, fulfilling your client’s needs (and helping them get a useful product) actually fulfils your needs as well. If the deal is heading for closure then both parties will walk away fulfilled and satisfied -simultaneously, every time! It doesn’t get better than that!

Helping your customers can actually be a very fulfilling prospect of its own. It’s an important role that you play in the client’s life as she depends on you for your level of expertise on the subject. The beauty of sales is that once you find a suitable presentation you can use that same pitch each time, simply adapted to the current client’s needs. And with such a successful pitch, you can easily close more than one customer in one day - and not feel guilty. You can close a different customer every day and not feel concerned about a tarnished reputation. Again, with sales, it all boils down to “the more the merrier”.

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If you are interested to learn more about the art of closing, get my new book “Selling Is Better Than Sex” - www.SellingIsBetter.com

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Jan 10 2010

Book Review by Ashraf Chaudhry: Selling Is Better Than Sex

“When I first read about the wacky book title “Selling Is Better Than Sex”, I could not resist the temptation of arranging my copy. Alen Majer’s latest book is loaded with sales lessons, tips, tactics and golden nuggets of advice. The comparison of Selling with Sex, though, makes the book title weird, bizarre, far-out and one of its own kind, yet it contains extremely interesting and absorbing stuff on Selling. Alen has successfully taught the art and science of selling in a very humorous and hilarious manner.

The book starts with Napoleon Hills’ (of Think & Grow Rich fame) theory of Transmutation of Sex Energy and then it boldly and blatantly goes on to prove that there are around 200 ways that suggest Selling Is Better Than Sex. Sometimes, it made me burst into laughter.

Selling is actually transference of enthusiasm and thrill. Book teaches you how to get thrill out of selling. If you can learn to transfer energy that you have for the pleasure of sex and transmit that into your sales efforts, the rewards will be phenomenal is crux of Selling IS Better Than Sex.

The book talks about almost every aspect of the discipline of Selling, be it prospecting, customer retention, customer services, going the extra mile, follow ups, closing techniques and prioritization (Pareto’s law of 80:20).

Learning multiplies with fun, Alen’s book proves it. It is simply unputdownable and highly recommended! Book is available at Amazon.”

Reviewed by Ashraf Chaudhry
Sales Trainer & Author of The Craft of Selling “YOURSELF”

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Oct 28 2009

So you think you can sell?

Before you begin to sell, you will need to decide who you’re going to sell to. This means finding your Target Market. If you know who you’re selling to, you immediately have the advantage of being focused on a specific market and knowing who and what you need to research.

In your search for a Target Market, try to identify those that have a major problem and who are willing to spend money in order to fix it. Straight away, this gives you the advantage of knowing that your customer has the funds to pay for the excellent product or service that you can offer. It’s no use walking in with guns blazing, shooting off fantastic selling techniques when your client hasn’t got the resources to make the purchase.

Investigate, research, explore.

You need to select a market that you can identify with. This will be the place where you spend your days fulfilling your dreams – you need to be comfortable and able to enjoy yourself, and able to identify with your customers. This will benefit you as much as it will benefit them.

For example, it would be fruitless to try and market a Rap CD at an old-age home. For starters, your audience will never identify with your appearance (most likely resembling your most favored Rap artist). And secondly, a group of octogenarians is less likely to scramble over one another in order to purchase a CD that doesn’t qualify as “music” to them and certainly doesn’t have any lyrics that they can actually understand.

Focus. This seems basic, but in the frenzied rush to accumulate sales, this detail may be overlooked.

By finding your Target Market before you get ready to sell, you can save yourself a lot of time and money that would otherwise be wasted on inappropriate targets.

Another important factor in selecting the correct market segment for your product is finding out if you have a competitive advantage over your rivals who are in the same selling industry as you.

As part of your research, there are other factors that you may want to take into account before selecting your Target Market. Firstly, you might want to identify geographic factors. You’re not going to be terribly successful if you try to sell air-conditioning units to folks in Alaska. Secondly, take into account the demographics of your clients. You’re not going to want to sell hair-loss prevention products to young women, or shampoo to bald men. Age, gender, race, income-earning potential – these are all things to take into account when selecting the right target for your product.

And, thirdly, some companies see themselves as being high-tech or innovative, or it may be important to them to maintain a reputation of social responsibility. These are psycho-graphic characteristics that you can use as a marketing tactic. This is all good information.

Finally, investigate the behavioral characteristics of a potential market. Understand what their buying habits and buying patterns are. For example, Fortune 500 companies don’t take purchasing decisions lightly and they certainly don’t rush into them. If you understand your target market and if you can identify with them and what they stand for, you’ve taken the first tentative steps to success. You’ve found a select group of customers that may actually want to buy your product.

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So you think you can sell? is a series of sales seminars and workshops dedicated to three groups of salespeople that exist in the world today. The first group is a group of novice sales reps that are entering the field of sales. Second is a group of experienced sales professionals. Finally, the third group is a group of non-sales people who need help selling their newly created product or ideas themselves.

Please keep visiting this blog in the month of November when we will share more info about this unique sales training program: So you think you can sell?

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Jul 07 2009

Why classroom sales seminars?

“Tell me and I forget. Show me and I remember. Let me do and I understand.” - Confucius (551 – 479 BC)

Research clearly illustrates that most people learn best by doing; by being in an environment that is conducive to what they are learning and by being able to actually put into practice whatever topic of interest is under discussion.

Sales seminars are dynamic tools that can educate; inspire; and enhance one’s knowledge of selling. Sales training, as in distance-learning courses and online training programs, may teach the basics of selling; about what selling is and about how to do it; but a sales seminar is an education that will lead to a greater understanding and appreciation for the science and the art of selling. This level of education is what leads to transformation within a team; it can revolutionize the way daily operations are carried out in a company. This kind of enhancement, in any business, will surely lead to more efficient strategies and more enthusiastic team members who are far more capable and confident in their own abilities thus contributing to greater successes and a broader bottom line. There is no substitute for the real thing.

Long-distance learning courses and online training seminars may seem to be the way of the future; especially in this day and age of modern technology. Yet they are no match for a sales seminar which is held in a classroom environment, where learners are challenged in person, in a charged and dynamic setting, surrounded by like-minded professionals who all share the same enthusiasm and who are gathered with the same purpose.

A seminar has a finite agenda. It has an achievable target with a rewarding outcome that is set for the end of that same day. The success of this course is reliant upon the active participation of each attendee and is an opportunity to network and make new connections from near and far.

Training individually when actually working as part of a larger team almost seems futile. It would be impossible to expect a team to move forward and become successful when only select members of the group are intent on advancing their technique or improving their skill. A team is only as strong as their weakest link. Rather, focus on the headway that could be made; the breakthroughs in change and advancement, when entire sales teams, from the support staff to the reps and managers, are able to train together, just for one day, and walk away on an even footing with a mutual understanding and respect for their new and improved team. This could never be achieved separately, as individuals with differing goals and different learning capacities, while making use of isolated distance-learning courses.

Great changes can come from training as a group with the same goal in mind; as a unified body moving in sync as it grows from strength to strength. Here is where the role of each team player is realized and recognized; where the importance of understanding each person’s function is the key to success in harmony; and where taking cognizance of each person’s responsibilities while being accountable to the team will ensure that higher standards of service are maintained. Greater expectations – greater change.

A session of group training must be seen as an investment in a firm’s greatest asset – the sales team. They are the fundamental core of the business. They play an important functional role in the business and investing in their expertise and improvement is a logical decision that should be easily made.

Research shows that the greatest learning successes come from “on-the-job” experience. Most people learn best by doing, as opposed to reading, listening and making notes. There is a classroom environment that is set up to enrich with a “hands-on” approach; guided by our sales experts who are specialists in their field. This situation replicates the working environment so closely where participants are additionally guided by experts while gaining real hands-on experience and presents the opportunity for sales teams to learn together; all the while networking and making new contacts who share a passion for selling.

In times of recession, it is expected that people would protect their assets and be less willing, perhaps, to make any unnecessary spending decisions. However, even in such recessive times, the benefit far outweighs the cost of attending a sales seminar – which is an investment in its own right.

True to course, it is the survival of the fittest that will determine who stays afloat during the down times. There is a natural tendency for those who are stronger and better equipped to be able to endure and triumph over a recessive period. Those who have adequately invested in their education and their dedication to being successful in their calling will surely survive and will prevail in spite of financial down times. Such seminars, where professionals encourage one another and learn from each other, actually equip people to think out of the box and enable them to get creative when the rest of the world doesn’t really want to part with its hard-earned cash.

A basic sales course may teach the fundamentals of selling, in terms of what selling is about and how best to do it. But a sales seminar is a practical procedure where everyone gets involved and contributes to a process of evolution and transformation. It is not about “teaching”. It is about evolving with a greater understanding; enriched with a more determined course of action; and set to take on the toughest markets in such severely challenging times.

This is the right time to go back to the fundamentals of training, where great thinkers can gather and thrive on participating and engaging in productive deliberation. There is no substitute for the real thing.

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For fees, availability, references and more details, contact The Science and Art of Selling toll free at (866)-876-4761. Our Business Hours are 9:00 AM to 5:00 PM EST Monday through Friday.

You can fill the online form here and we will contact you back in 24 hours.

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Apr 13 2009

Selling personality - getting the full value for your services

A person’s largest commercial reward in the world is receiving their full value for their services. Some receive less than they are worth, but what we hope for is that we receive our just and earned shares.
Who wants to buy a stock that misses or waives dividends, stands still, or decreases in value? You’ll find your answer in stock offerings that have no takers.
What company wants a treadmill runner who stands still or backpedals? You’ll find the answer to that question in the army of unemployed.

 

One morning Elizabeth Potter wakes up to find she is out of work. Her firm has been purchased and will be moving to another region of the country. Elizabeth is not in a position to move, so she begins to look for another job.

Along with hundreds of other emails, Elizabeth’s application slowly hits a company that is interested and grants her an interview. This position was carved to fit the person who is satisfied with what life chooses to give out to him or her – food, clothes, place to lay his or her head, and the right to exist.

But as she progresses, she is not satisfied with just a livable wage, and presents a well prepared portfolio of what she can do. She is hired for a gain in income.

Who did she beat out for this job? Hundreds of applicants both inside the company and out, who did not fight for what they were worth. Elizabeth showed what she could do. It was not just words. The amazing thing in this case is how the internal employees failed to demonstrate that they had the performance ability for the position.

By hiring someone who could demonstrate their abilities it may mean the company can save hundreds of thousands of dollars. No inside employee could match her ability to sell her competencies. It doesn’t mean they might not have those competencies; it does mean they didn’t sell them.

 

In another case a company is searching for a new auditor. Outsourcing costs are running too high and the international business work seems too much for the current auditor. In the New Z-Laser Company in Pittsburgh, a thirty-five-year-old dynamo, Bill Marin, is making a name for himself in the auditor’s position, and as a leading member of the professional auditing association. On top of it he has sought international finance and marketing expertise.

His ability has been noted by outsiders as well as by those above him. So, winding slowly through the grapevine, word reached the searching company that a right person for their open position exists. They send an invitation to Bill Martin for lunch.
One month later, entrenched behind a mahogany desk in a private office, Bill Martin is on that success road to a six figure salary.

In this case the job found the person. The CXO’s are congratulating themselves on having secured Bill’s services and are doing everything in their power to help him get a fair, square start.

 

Think it over.
Both Bill Martin and Elizabeth successfully sold themselves, purveyed their strong personalities, while hundreds of others, many that should have had an advantage by being current employees failed to make the effort. It did not happen overnight: both Bill and Elizabeth trained, expanded their talents, developed, and as their personal worth grew their incomes as well expanded. One of their trademarks was their dedication to a constant repetition of intended and steady tasks.

But an in-house employee should have been in line for that job. A person out of their own organization who had delivered every step of the way would have been far preferable at the time in the eyes of the employer. This person had overlooked the necessity of selling themselves and their possibilities to his employers.

 

There are three classes of workers:

  1. The person who doesn’t try;
  2. The person who builds their ability but fails to demonstrate it.
  3. The person of success: a combination of ever-increasing ability and constant personality selling, who wins in spite of person barriers.

And, after all, you can be what you make yourself. Often just a little longer pull and a little stronger one and the sky is your earnings limit.

On the other hand, the person, who lies down and rests; who is satisfied at any point is lost. They become one of the vast wayside army which acts as background and scenery for the ones who really follow through.

For Bill and Elizabeth the future wore a cloak of question marks, too. But they pulled back that curtain and traveled the identical road that you are following. Therefore, there is no reason under a blue sky above why you can’t do as much.

 

Now I’m going to repeat: Step by step-constantly adding to your store of knowledge - constantly fitting yourself for the step ahead, that is a step above you: study and work; use every capability within you; develop your talents and create new ones; then build yourself, your ability, and your possibilities day by day; and sell yourself all the way.

When you stop to analyze it, a salesperson selling products has just exactly three things to do:

  1. first find a customer,
  2. then make the sales to happen,
  3. and last, but not least, that sales person has to cultivate customers to buy more.

It all comes down to selling yourself - selling personality.

 

You are your own wares. The person who employs you is your customer. You’ve got to find your customer by locating a business that offers opportunity for you and needs what you have to offer. You have to make your first sale: actually land the position.
And then, where the salesperson’s work is to make his customers buy more of his products, your task is to build the value of your services and get a cash return - promotion - if you follow these steps.

 

First, as insurance against under-payment, learn to sell your personality and ability at its full market value.
Second, keep on building and adding to what you have to sell; day by day making yourself worth a little more, and year by year collect for it.

 

To learn more about the Crucial Points to Succeed in Sales (and Life) get my e-book here.

 

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Apr 01 2009

Only a few spots left for my webinar tomorrow!

Tomorrow, April 2nd, I am holding a webinar and there are only few more spots available. Title is: Find Buyers Who Are Ready to Buy…Now!

Learn to Identify the Trigger Events
That Motivate Prospects to Buy

“I have lot of business in my pipeline, but very few deals are closing.” Adding prospects to a sales pipeline is easy … but if they aren’t ready to buy, you’ll waste precious time that could be better spent pursuing accounts that are ready to sign. Although the economy is in strife, people are still buying. The key is to identify which prospects are ready to buy now.

In this webinar, you will learn how to:

  • Use trigger events to select the right prospects to pursue
  • Identify prospect needs before you ever contact them
  • Recognize the difference between internal and external trigger events
  • Leverage trigger events to increase your sales effectiveness

As an added bonus, you’ll receive my e-Book, “Trigger Events,” a $13.95 value.

Suggested Attendees: All sales people, sales managers, and small business owners

Read more here.

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Mar 26 2009

Free e-book

Published by Alen Majer under Sales Books, Sales Education

Top Sales Experts have released a 143 page e-book with articles by over 50 top sales trainers, including  Leslie Buterin, Colleen Francis, Paul McCord, Lee B. Salz, Keith Rosen, Joanne S. Black, Steve Martinez, Jill Konrath, myself and many others.

If you haven’t downloaded your FREE copy yet, just click on the image or link below.

Top Sales Experts e-book

Click here: Top Sales Experts Fall E-book

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Mar 15 2009

Top Ten Sales Articles Nomination!

Published by Alen Majer under Articles, Sales Education

Nominated Author

Just a quick note - my article Hit Or Miss Doesn’t Work In Selling is amongst this week’s nominated articles over at Top 10 Sales Articles!

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Mar 13 2009

Find Buyers Who Are Ready to Buy…Now!

My new webinar is scheduled for April 2nd: Find Buyers Who Are Ready to Buy…Now!

Learn to Identify the Trigger Events
That Motivate Prospects to Buy

“I have lot of business in my pipeline, but very few deals are closing.” Adding prospects to a sales pipeline is easy … but if they aren’t ready to buy, you’ll waste precious time that could be better spent pursuing accounts that are ready to sign. Although the economy is in strife, people are still buying. The key is to identify which prospects are ready to buy now.

In this webinar, you will learn how to:

  • Use trigger events to select the right prospects to pursue
  • Identify prospect needs before you ever contact them
  • Recognize the difference between internal and external trigger events
  • Leverage trigger events to increase your sales effectiveness

As an added bonus, you’ll receive my e-Book, “Trigger Events,” a $13.95 value.

Suggested Attendees: All sales people, sales managers, and small business owners

Read more here.

  • Share/Bookmark

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