One of the most inspirational speeches in recorded history was given by a silent comedian by the name of Charlie Chaplin. I’ve got to confess – I am sitting here speechless. I believe it’s one of the most epic speeches ever. Truly inspirational. Please take the time to watch this video in it’s entirety.; you [...]

Looking to connect with some of the top sales minds in the business? The research team at OpenView Labs recently applied their talents toward identifying the most influential sales leaders on the Web today. Click on the link below for the list of 25 of the most powerful thought leaders in the world of sales management, [...]

When done correctly, cold calling can be an effective sales tool for a business. However, many companies either do not use cold calling, or attempt it ineffectively. This is due to certain mistakes; here are a few of them:  Reading From A Script. There is nothing more boring to a prospective customer than to pick up [...]

Today I am honored to have Robert Terson as a guest blogger on my blog. Here is his blog post: Epictetus (55 AD-135 AD) said, “He is a wise man who does not grieve for the things which he has not, but rejoices for those which he has.”  I believe the optimum state of mind [...]

“Should I follow a script when cold calling?” A few of the benefits of using a script are:  You can practice reading from it before you call to help you sound more knowledgeable, professional, and in control The script contains a list of common objections, with suggested responses Reviewing the script will allow you to [...]

Sales Lead Management Association announced the results of the voting for the Most Influential People in Sales Lead Management in 2011, and yours truly is 14th of most votes received. I am grateful to all of you who voted me into the top 15 of the list for 2011. Thank you! James W. Obermayer, executive director of [...]

If you’re just getting started in the sales process, or if you’re updating your sales procedures in the hopes of getting better results, chances are your cold calling scripts will be getting at least some of the attention. If so, you may just be wondering what to avoid when cold calling, and in this article, [...]

Cold calling – the nemesis of all sales people.  It is the definition of rejection and can impact on the success of anyone who tries it.  On the other hand, it can be a road to increased sales, meeting your quota and filling your downstream pipeline. If you are wondering what to avoid when cold calling, [...]

There is no question that cold calling is not at the top of anyone’s favorite activity list. The common objections are: I don’t want to bother anyone They probably won’t be interested I don’t want to be yelled at I don’t like reading from a script I don’t really know what to say What if [...]